FAQ — Booking, Fleet & Policies | FBTT Travel Curaçao
Answers to common questions about FBTT Travel's airport transfers, tours, fleet, cancellation policy, child seats, languages, and B2B partnerships.
You can book an airport transfer through our website by visiting the Transfers page and filling out the request form. Alternatively, you can contact us directly by phone, email, or WhatsApp. We'll confirm your booking within 24 hours.
Our fleet includes luxury sedans (1-3 passengers), minivans (4-7 passengers), minibuses (8-20 passengers), and full-size coaches (21-55 passengers). All vehicles are modern, air-conditioned, and well-maintained.
Yes! We work with tour operators, cruise lines, hotels, and travel agencies worldwide. Visit our Contact page and select the B2B Partnership tab to get in touch with our partnerships team.
Our team speaks English, Spanish, Dutch, German, and Papiamentu. We can arrange guides for other languages upon request.
Airport transfers can be cancelled free of charge up to 24 hours before the scheduled pickup. Tours can be cancelled up to 48 hours in advance. Late cancellations and no-shows may be charged in full.
Yes, child seats and booster seats are available upon request at no additional charge. Please specify the number and ages of children when booking.
We recommend booking at least 48 hours in advance, especially during peak cruise season (October–April). For large groups or special events, booking 1-2 weeks ahead is advisable.
We have wheelchair-accessible vehicles in our fleet. Please let us know your accessibility requirements when booking so we can ensure the right vehicle is assigned.
Still Have Questions?
Our team is here to help. Reach out by phone, email, or WhatsApp and we'll get back to you within a few hours.